AB Digilife Ltd. is a big player in several aspects of tech and they’re committed to coming up with better ways of improving technology as we know it.
They are experts in developing well-detailed solutions that enhance productivity, efficiency, and connectivity for our clients.Â
The range of services they provide includes everything from software development and network infrastructure to cybersecurity and cloud computing.
As a result, there is an opening for a highly skilled and motivated IT Specialist to join the team.Â
The ideal candidate will have a strong background in information technology, with expertise in troubleshooting, network administration, and system maintenance.Â
As an integral member of the team, you will play an important role in ensuring the smooth operation of our IT infrastructure and supporting our clients in their digital endeavours.
Job Description
- Location: Calgary, AB
- Terms of Employment: Permanent employment, Full time
- Salary: 30.00 to 32.00 hourly (To be negotiated) / 35 to 40 hours per week
- Start Date: Starts as soon as possible.
- Vacancy: 1 vacancy
- Verified: By Job Bank
Advertised until: 2024-05-03
Overview
Language:Â
- English
Education:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Experience:
- 2 years to less than 3 years
Responsibilities:Â
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organise and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Job Requirements
- Education: A bachelor’s degree in Computer Science, Information Technology, or a related field is often required. Some positions may also require advanced degrees or specific certifications.
- Technical Skills: Proficiency in various aspects of information technology, including:
- Knowledge of operating systems such as Windows, Linux, or macOS.
- Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP, VPN, etc.).
- Experience with hardware components and peripherals (servers, routers, switches, etc.).
- Understanding of cybersecurity principles and best practices.
- Proficiency in troubleshooting hardware and software issues.
- Experience with cloud computing platforms and services (AWS, Azure, Google Cloud, etc.).
- Knowledge of database management systems (SQL, MySQL, Oracle, etc).
- Experience: Previous experience in IT support, network administration, system administration, or a related field is often required. The level of experience required may vary depending on the seniority of the role.
- Certifications: While not always mandatory, certifications can enhance a candidate’s qualifications and demonstrate their expertise. Common certifications for IT Specialists include CompTIA A+, Network+, Security+ and Cisco Certified Network Associate (CCNA) among others.
- Communication Skills: Effective communication skills are essential for an IT Specialist to interact with users, clients, and colleagues. This includes the ability to convey technical information in a clear and understandable manner.
- Problem-Solving Skills: IT Specialists should possess strong problem-solving abilities to diagnose and resolve technical issues efficiently. This may involve troubleshooting hardware and software problems, analysing network performance, and implementing solutions to optimise IT infrastructure.
- Adaptability: Given the rapid pace of technological changes, IT Specialists should be adaptable and willing to learn new technologies and skills as needed to stay current in the field.
Job Qualification
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in IT support, network administration, or a similar role.
- Strong knowledge of Windows and Linux operating systems.
- Familiarity with networking protocols, such as TCP/IP, DNS, DHCP, etc.
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical users.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.
Additional Information
Work conditions and physical capabilities:
- Attention to detail
Personal suitability
- Client focus
- Judgement
- Organized
- Team player
- Flexibility
- Reliability
Who can apply for this job:Â
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How To Apply
By Email:
Frequently Asked Questions
Q: What does an IT Specialist do?
A: An IT Specialist is responsible for managing, maintaining, and troubleshooting an organisation’s IT infrastructure. This includes tasks such as providing technical support to end-users, administering network systems, installing and configuring software and hardware, ensuring cybersecurity measures are in place, and optimising IT systems for performance and efficiency.
Q: What qualifications are required for an IT Specialist role?
A: A bachelor’s degree in computer science, software engineering, or a related field is often required. However, some employers may accept candidates with an equivalent associate degree or relevant experience.
Q: What are the key skills and qualities employers look for in a computer programmer?
A: Employers usually seek candidates with strong problem-solving abilities, attention to detail, adaptability to new technologies, effective communication, and collaboration skills. Additionally, experience with development tools and knowledge of software development methodologies are highly valued.
Q: What is the work environment like for computer programmers?
A: Computer programmers often work in office settings as part of development teams. However, some may have the flexibility to work remotely. The work environment is typically fast-paced and collaborative, and programmers may be required to meet deadlines and work on multiple projects simultaneously.